Our client is a dynamic and expanding business located in Wolverhampton, who are currently seeking passionate individuals to join their growing team.
Job Title: Internal Sales Executive
This is a fantastic opportunity for proactive and experienced professionals to join the business during a period of growth. You will be part of a supportive team, focusing on delivering outstanding customer service and driving sales.
Hours of work will be 9am – 5.30pm (Monday to Friday). Starting salary is £25,000 per annum.
As Internal Sales Executive, your key responsibilities will include:
- Enter and manage orders received using the specialised CRM system.
- Address and resolve incoming queries through phone and email efficiently and courteously.
- Maintain and grow their customer base by nurturing existing relationships and actively seeking new clients.
- Update and maintain customer database records to ensure information is accurate and current.
- Provide customers with product information and suggest suitable alternatives based on their needs.
- Build strong customer relationships by understanding their needs and offering tailored solutions.
- Coordinate with warehouse and logistics teams to ensure timely delivery of orders.
- Log and resolve customer issues and complaints promptly and effectively.
To be successful in the position of Internal Sales Executive, you will possess the following skills and experience:
- Highly organised, confident, and able to handle pressure effectively.
- Sales experience is essential.
- Strong time management skills with the ability to prioritise tasks efficiently.
- Collaborative team player who can identify opportunities for business growth.
- Proficient in MS Office applications.
- Self-starter with a proactive approach.
- Excellent communication skills, both written and verbal.
- Detail-oriented and precise in work.
- Motivated and passionate about customer service.
- Enthusiastic and effective team member.
- Strong problem-solving and analytical skills.
This position is based in Wolverhampton and is easily commutable from Walsall, Dudley, Bloxwich, Bridgnorth, Cannock, Penkridge and Telford.
If you're a motivated individual looking for a rewarding role in a growing company, we would love to hear from you.